PRIVACY POLICY

This Privacy Policy applies to all personal information collected by Tactical Motion Fitness and Performance (we, us or our) via the website located at www.tacticalmotionfitness.com (Website).

1.What information do we collect?

 

The kind of Personal Information that we collect from you will depend on how you use the website. We receive, collect and store any information you enter on our website or provide us in any other way. The Personal Information which we collect and hold about you may include: login credentials, payment details, email address, name, phone number, address, Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

2.Types of information

 

The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:

1. whether the information or opinion is true or not; and

2. whether the information or opinion is recorded in a material form or not.

 

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.

Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive Information will be used by us only:

1. for the primary purpose for which it was obtained;

2. for a secondary purpose that is directly related to the primary purpose; and

3. with your consent or where required or authorised by law.

 

3.How we collect your Personal Information

1. We may collect Personal Information from you whenever you input such information into the Website, related app or provide it to Us in any other way.

2. We may also collect cookies from your computer which enable us to tell when you use the Website and also to help customise your Website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

Types of cookies that may be collected include:

 

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The site may use cookies that aren't listed in the table above. For example, if you're using one of Wix's business solutions (Wix Stores, Wix Restaurants, Wix Bookings etc.), third- party apps or third-party integrations (e.g. Google Analytics, Facebook Ads). These apps and integrations may place additional cookies on the Website.

1. We generally don’t collect Sensitive Information, but when we do, we will comply with the preceding paragraph.

2. Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.

4.Purpose of collection

1. We collect Personal and Non-Personal Information to provide you with the best service experience possible on the Website and keep in touch with you about developments in our business.

2. We customarily only disclose Personal Information to our service providers who assist us in operating the Website. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

3. We collect Personal and Non-Personal Information to provide our Users with ongoing customer assistance and technical support

4. We collect Personal and Non-Personal Information to be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

5. We collect Personal and Non-Personal Information to create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. We collect Personal and Non-Personal Information to comply with any applicable laws and regulations

6. By using our Website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if we have collected such information direct from you and, if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.

7. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company or as otherwise necessary to contact you to enforce our 'Terms and Conditions' (located on the

www.tacticalmotionfitness.com website), applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

5.Security, Access and Correction

1. We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure. When we no longer require your Personal Information for the purpose for which we obtained in, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information that is stored in our client files and records will be kept for a maximum of 7 years to fulfill our record keeping obligations.

2. Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

1. The Australian Privacy Principles:

   1. permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and

   2. allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).

   3. Where you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.

   4. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

6.Complaint procedure

 

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by Barbara Tudlik and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7.Overseas transfer

 

Your Personal Information may be transferred to recipients in countries where the Wix website builder and host, the Stripe payment gateway, or any other third party plug-in or app used through the website is located. You consent to us transferring your Personal Information to other countries in the knowledge that if your Personal Information is mishandled in that jurisdiction, we disclaim responsibility and you will not have a remedy under Australian law.

8.How to contact us about privacy

 

If you have any queries, if you seek access to your Personal Information or if you have a complaint about our privacy practices, you can contact us through: info@tacticalmotionfitness.com.